3D Printing FAQ & Support

Welcome!

Thank you for choosing The Makers Edit!

Every design is personally test printed before being released for sale. Many of these designs are also sold as finished physical products, so every file has been verified to print successfully before it’s made available for purchase.

Because every printer, filament, slicer, and user setup is different, results may vary from one machine to another.

If you are having issues downloading, please refer to the "Download Instructions" PDF in the Google Drive. Files CANNOT be downloaded and printed from a phone.

What support is included?

I am happy to help with:

  • Missing or incorrect files
  • Corrupt downloads
  • Questions about the design itself
  • Assembly questions
  • Potential issues with the design files

If you believe you’ve found a problem with one of my files, please contact me. I will gladly investigate.

Some designs also include recommended print settings. When applicable, these settings are provided in the product description and/or the included Google Drive folder. For example, many of my can opener files include tested support settings to help achieve the best results.

The Makers Edit is a small, independently owned business. In order to continue creating and testing new designs, support is focused on issues with the design files themselves rather than printer-specific troubleshooting.

What support is not included?

I do not provide one-on-one support for:

  • Printer setup
  • Printer calibration
  • Slicer software
  • Support settings
  • Print orientation
  • Filament settings
  • Machine maintenance
  • General 3D printing instruction

These topics depend on your specific printer, slicer, filament, and experience level.

 

Where can I find printer help?

Every design is personally test printed before release. I provide working design files, but I do not provide one-on-one printer or slicer support.

For printer-specific questions, I recommend using:

  • Your printer manufacturer’s documentation
  • Your slicer’s documentation
  • Google
  • ChatGPT
  • YouTube
  • 3D printing forums and communities

These are the same resources I use when troubleshooting my own printers.

If you own a Bambu Lab printer, Bambu Lab Academy is an excellent resource for learning about calibration, supports, and printer settings.

Quality Resource links:

Bambu Lab Wiki

Prusa Knowledge Base

OrcaSlicer Wiki

Common issues:

Parts don’t fit together

If parts fit correctly on my test prints but not on yours, the design is usually not the cause. The issue is often related to printer calibration or print settings.

Common causes include:

  • Elephant’s foot
  • Bulging or over-extrusion
  • Incorrect flow rate
  • X/Y dimensional inaccuracies
  • First layer expansion

Checking these items usually resolves fitment issues.

 

My print quality doesn’t look right

If your print quality is inconsistent, the issue is usually printer or filament calibration rather than the design.

Common causes include:

  • Flow rate
  • Pressure advance
  • Temperature
  • Wet filament
  • "Random" seam alignment
  • Print speed
  • Arachne vs. Classic wall generator

Incorrect flow rate can cause:

  • Parts not fitting
  • Bulging
  • Poor top surfaces
  • Rough walls
  • Poor print quality

 

Should I use Arachne or Classic?

Both wall generators produce valid prints, but some models may print better with one than the other.

Arachne can improve thin walls and fine details but may occasionally affect part fitment or wall consistency. For example, the ghost coozie works best with Arachne.

Classic produces more consistent wall widths and may improve fitment on some models.

If you’re experiencing fitment or wall quality issues, try switching between Arachne and Classic to see which produces better results on your printer.

 

My print won’t stick to the bed

This is generally related to printer setup rather than the design.

Things to check include:

  • Clean build plate
  • First layer height
  • Bed temperature
  • Nozzle temperature
  • Bed leveling
  • Adhesion settings


Supports are difficult to remove

Support removal varies by printer, slicer, filament, and support settings.

Common causes include:

  • Support interface settings
  • Z distance
  • Support density
  • Support type
  • Filament settings

Adjusting these settings usually improves support removal.

 

The top surface is not smooth

If the top of your print is rough or has gaps, the issue is usually print settings rather than the design.

Common causes include:

  • Inadequate top layers
  • Incorrect flow rate
  • Layer height
  • Nozzle size
  • Moist filament

Checking these items usually improves top surface quality.

 

My print looks stringy

If your print has strings or wisps between parts, the issue is usually printer settings rather than the design.

Common causes include:

  • Wet filament
  • Retraction settings
  • Nozzle temperature
  • Print speed
  • Filament quality

Checking these items usually resolves stringing.